Help Center
Back to website
My Tickets
Login to the support portal
Wise-Sync for ConnectWise Manage
Solution home
Wise-Pay Errors and Known Issues
Enter your search term here...
Search
Getting Started with Wise-Sync and ConnectWise Manage
Welcome to Wise-Sync for ConnectWise Manage
(Resolved) Known Issue: Xero API Major Outage May 04 2020
Known Issue: Sometimes searching for Payers in the Invoice Batch screen returns no results
Known Issue: Previously batched Procurement Item Posting in Export when default packing slip ID is used
Getting Started - ConnectWise API
(Resolved) Known Issue: Xero API Major Outage May 04 2020
Known Issue: Sometimes searching for Payers in the Invoice Batch screen returns no results
Known Issue: Previously batched Procurement Item Posting in Export when default packing slip ID is used
Getting Started - Accounting Package Setup
(Resolved) Known Issue: Xero API Major Outage May 04 2020
Known Issue: Sometimes searching for Payers in the Invoice Batch screen returns no results
Known Issue: Previously batched Procurement Item Posting in Export when default packing slip ID is used
Getting Started - ConnectWise Foundation Setup
(Resolved) Known Issue: Xero API Major Outage May 04 2020
Known Issue: Sometimes searching for Payers in the Invoice Batch screen returns no results
Known Issue: Previously batched Procurement Item Posting in Export when default packing slip ID is used
Getting Started - ConnectWise GL Mapping
(Resolved) Known Issue: Xero API Major Outage May 04 2020
Known Issue: Sometimes searching for Payers in the Invoice Batch screen returns no results
Known Issue: Previously batched Procurement Item Posting in Export when default packing slip ID is used
Getting Started - Wise-Sync Setup
(Resolved) Known Issue: Xero API Major Outage May 04 2020
Known Issue: Sometimes searching for Payers in the Invoice Batch screen returns no results
Known Issue: Previously batched Procurement Item Posting in Export when default packing slip ID is used
Getting Started - ConnectWise Expenses
(Resolved) Known Issue: Xero API Major Outage May 04 2020
Known Issue: Sometimes searching for Payers in the Invoice Batch screen returns no results
Known Issue: Previously batched Procurement Item Posting in Export when default packing slip ID is used
Getting Started - Advanced Feature Setup
(Resolved) Known Issue: Xero API Major Outage May 04 2020
Known Issue: Sometimes searching for Payers in the Invoice Batch screen returns no results
Known Issue: Previously batched Procurement Item Posting in Export when default packing slip ID is used
Migrating to Wise-Sync from a previous sync tool
(Resolved) Known Issue: Xero API Major Outage May 04 2020
Known Issue: Sometimes searching for Payers in the Invoice Batch screen returns no results
Known Issue: Previously batched Procurement Item Posting in Export when default packing slip ID is used
Wise-Sync Errors and Troubleshooting
Sync Errors - Inventory
(Resolved) Known Issue: Xero API Major Outage May 04 2020
Known Issue: Sometimes searching for Payers in the Invoice Batch screen returns no results
Known Issue: Previously batched Procurement Item Posting in Export when default packing slip ID is used
Wise-Sync Errors and Troubleshooting
(Resolved) Known Issue: Xero API Major Outage May 04 2020
Known Issue: Sometimes searching for Payers in the Invoice Batch screen returns no results
Known Issue: Previously batched Procurement Item Posting in Export when default packing slip ID is used
Known Issues
(Resolved) Known Issue: Xero API Major Outage May 04 2020
Known Issue: Sometimes searching for Payers in the Invoice Batch screen returns no results
Known Issue: Previously batched Procurement Item Posting in Export when default packing slip ID is used
Known Issues (Resolved)
(Resolved) Known Issue: Xero API Major Outage May 04 2020
Known Issue: Sometimes searching for Payers in the Invoice Batch screen returns no results
Known Issue: Previously batched Procurement Item Posting in Export when default packing slip ID is used
Xero Errors
(Resolved) Known Issue: Xero API Major Outage May 04 2020
Known Issue: Sometimes searching for Payers in the Invoice Batch screen returns no results
Known Issue: Previously batched Procurement Item Posting in Export when default packing slip ID is used
QBO Errors
(Resolved) Known Issue: Xero API Major Outage May 04 2020
Known Issue: Sometimes searching for Payers in the Invoice Batch screen returns no results
Known Issue: Previously batched Procurement Item Posting in Export when default packing slip ID is used
Incident Reports
Incidents
(Resolved) Known Issue: Xero API Major Outage May 04 2020
Known Issue: Sometimes searching for Payers in the Invoice Batch screen returns no results
Known Issue: Previously batched Procurement Item Posting in Export when default packing slip ID is used
Wise-Sync Release Notes
Wise-Sync Release Notes (2020+)
(Resolved) Known Issue: Xero API Major Outage May 04 2020
Known Issue: Sometimes searching for Payers in the Invoice Batch screen returns no results
Known Issue: Previously batched Procurement Item Posting in Export when default packing slip ID is used
Wise-Sync Release Notes (2019)
(Resolved) Known Issue: Xero API Major Outage May 04 2020
Known Issue: Sometimes searching for Payers in the Invoice Batch screen returns no results
Known Issue: Previously batched Procurement Item Posting in Export when default packing slip ID is used
Wise-Sync Release Notes (2018 and older)
(Resolved) Known Issue: Xero API Major Outage May 04 2020
Known Issue: Sometimes searching for Payers in the Invoice Batch screen returns no results
Known Issue: Previously batched Procurement Item Posting in Export when default packing slip ID is used
Wise-Sync User Management
Creating/Maintaining Users
(Resolved) Known Issue: Xero API Major Outage May 04 2020
Known Issue: Sometimes searching for Payers in the Invoice Batch screen returns no results
Known Issue: Previously batched Procurement Item Posting in Export when default packing slip ID is used
Two Factor Authentication
(Resolved) Known Issue: Xero API Major Outage May 04 2020
Known Issue: Sometimes searching for Payers in the Invoice Batch screen returns no results
Known Issue: Previously batched Procurement Item Posting in Export when default packing slip ID is used
Freshdesk Support Portal Help
Emails from Support
(Resolved) Known Issue: Xero API Major Outage May 04 2020
Known Issue: Sometimes searching for Payers in the Invoice Batch screen returns no results
Known Issue: Previously batched Procurement Item Posting in Export when default packing slip ID is used
Webinars & Video Resources
Webinar Schedules
(Resolved) Known Issue: Xero API Major Outage May 04 2020
Known Issue: Sometimes searching for Payers in the Invoice Batch screen returns no results
Known Issue: Previously batched Procurement Item Posting in Export when default packing slip ID is used
Previous Open Mic Webinars - US/UK
(Resolved) Known Issue: Xero API Major Outage May 04 2020
Known Issue: Sometimes searching for Payers in the Invoice Batch screen returns no results
Known Issue: Previously batched Procurement Item Posting in Export when default packing slip ID is used
Previous Open Mic Webinars - AU/NZ
(Resolved) Known Issue: Xero API Major Outage May 04 2020
Known Issue: Sometimes searching for Payers in the Invoice Batch screen returns no results
Known Issue: Previously batched Procurement Item Posting in Export when default packing slip ID is used
Wise-Pay Errors and Known Issues
Unprocessed Payments
(Resolved) Known Issue: Xero API Major Outage May 04 2020
Known Issue: Sometimes searching for Payers in the Invoice Batch screen returns no results
Known Issue: Previously batched Procurement Item Posting in Export when default packing slip ID is used
Xero Known Issues
(Resolved) Known Issue: Xero API Major Outage May 04 2020
Known Issue: Sometimes searching for Payers in the Invoice Batch screen returns no results
Known Issue: Previously batched Procurement Item Posting in Export when default packing slip ID is used
Unmatched Payments
(Resolved) Known Issue: Xero API Major Outage May 04 2020
Known Issue: Sometimes searching for Payers in the Invoice Batch screen returns no results
Known Issue: Previously batched Procurement Item Posting in Export when default packing slip ID is used
Wise-Pay Errors
(Resolved) Known Issue: Xero API Major Outage May 04 2020
Known Issue: Sometimes searching for Payers in the Invoice Batch screen returns no results
Known Issue: Previously batched Procurement Item Posting in Export when default packing slip ID is used
Known Issues
(Resolved) Known Issue: Xero API Major Outage May 04 2020
Known Issue: Sometimes searching for Payers in the Invoice Batch screen returns no results
Known Issue: Previously batched Procurement Item Posting in Export when default packing slip ID is used
Wise-Pay Integration
Wise-Pay Integration
(Resolved) Known Issue: Xero API Major Outage May 04 2020
Known Issue: Sometimes searching for Payers in the Invoice Batch screen returns no results
Known Issue: Previously batched Procurement Item Posting in Export when default packing slip ID is used
Syncing with Wise-Sync
Syncing with Wise-Sync
(Resolved) Known Issue: Xero API Major Outage May 04 2020
Known Issue: Sometimes searching for Payers in the Invoice Batch screen returns no results
Known Issue: Previously batched Procurement Item Posting in Export when default packing slip ID is used
Wise-Sync Samples
(Resolved) Known Issue: Xero API Major Outage May 04 2020
Known Issue: Sometimes searching for Payers in the Invoice Batch screen returns no results
Known Issue: Previously batched Procurement Item Posting in Export when default packing slip ID is used
Glossary of Terms
(Resolved) Known Issue: Xero API Major Outage May 04 2020
Known Issue: Sometimes searching for Payers in the Invoice Batch screen returns no results
Known Issue: Previously batched Procurement Item Posting in Export when default packing slip ID is used
Best Practices & Tips and Tricks
(Resolved) Known Issue: Xero API Major Outage May 04 2020
Known Issue: Sometimes searching for Payers in the Invoice Batch screen returns no results
Known Issue: Previously batched Procurement Item Posting in Export when default packing slip ID is used
General Questions
(Resolved) Known Issue: Xero API Major Outage May 04 2020
Known Issue: Sometimes searching for Payers in the Invoice Batch screen returns no results
Known Issue: Previously batched Procurement Item Posting in Export when default packing slip ID is used
FAQ
(Resolved) Known Issue: Xero API Major Outage May 04 2020
Known Issue: Sometimes searching for Payers in the Invoice Batch screen returns no results
Known Issue: Previously batched Procurement Item Posting in Export when default packing slip ID is used
Wise-Sync - Special Features
(Resolved) Known Issue: Xero API Major Outage May 04 2020
Known Issue: Sometimes searching for Payers in the Invoice Batch screen returns no results
Known Issue: Previously batched Procurement Item Posting in Export when default packing slip ID is used
Source Default Folder
(Resolved) Known Issue: Xero API Major Outage May 04 2020
Known Issue: Sometimes searching for Payers in the Invoice Batch screen returns no results
Known Issue: Previously batched Procurement Item Posting in Export when default packing slip ID is used
Wise-Sync for Xero
(Resolved) Known Issue: Xero API Major Outage May 04 2020
Known Issue: Sometimes searching for Payers in the Invoice Batch screen returns no results
Known Issue: Previously batched Procurement Item Posting in Export when default packing slip ID is used
Wise-Sync for Quickbooks Online
(Resolved) Known Issue: Xero API Major Outage May 04 2020
Known Issue: Sometimes searching for Payers in the Invoice Batch screen returns no results
Known Issue: Previously batched Procurement Item Posting in Export when default packing slip ID is used
Open navigation
Known Issues
(Resolved) Known Issue: Xero API Major Outage May 04 2020
Known Issue: Sometimes searching for Payers in the Invoice Batch screen returns no results
Known Issue: Previously batched Procurement Item Posting in Export when default packing slip ID is used